The official support site for riders of MATAplus
BFMS
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The official support site for riders of MATAplus |
| MATAplus.com is provided as a service to the community by
the Barrier Free Memphis Society
BFMS |
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On page 26 of the "new" green MATAplus Riders Guide, the Memphis Area Transit Authority openly defies the FTA and the ADA. Here is what the MATAplus Riders Guide says:
"MATAplus cannot transport customers with inoperative devices or devices with inoperative locking brakes."
This is directly contrary to the information provided by the FTA:
"Does a common wheelchair need brakes in order to use public transit?
No. The DOT ADA regulations’ definition of a common wheelchair does not include a requirement for brakes or any other equipment. A transit operator may not deny transportation to a wheelchair user because the wheelchair does not have brakes or the user does not choose to set the brakes."
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| The Memphis Center for Independent
Living 163 Angelus St. Memphis, TN 38104 Voice: (901) 726-6404 E-mail Address: mcil@mcil.org |
Federal Transit
Administration's (FTA) Voice: 1-888-446-4511 TDD/FIRS: 1-800-877-8339 Assistance for TDD Users: (202) 366-0153 E-mail Address: ada.assistance@fta.dot.gov |
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| This site is NOT affiliated with the Memphis Area Transit Authority |
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